Shipping times can vary. It can take 12-20 days in the US and up to 60 days in other countries.
Please inform us at firstname.lastname@example.org within 1 (one) day. Otherwise we are not responsible and you are not eligible for a refund or replacement.
If the products breaks within 10 days of receiving it we offer to send you back another products. No refund is possible after purchase.
Please send us a video or picture showing the problem, and i we deem it acceptable, we will give you more information on where to ship it back so we can send you another one.